We offer a 30 day
exchange or refund guarantee. This 30 day window begins after your order has arrived. Please note that we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are non-returnable items.
To complete your return, we require a receipt or proof of purchase.
We will refund your order back to the original payment method once it has been processed at the warehouse. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Due to extreme volatility in the price of cryptocurrencies, there are no refunds on crypto payments.